Introduction

Zylolo is the platform that connects Brands looking to run influencer marketing campaigns with Creators who produce content for their audiences. Whether you're a brand running your first campaign or a creator managing collaborations and events, Zylolo brings everything you need into one place — campaigns, contracts, payments, messaging, and event management.

Zylolo has two main portals:

• Creators — content creators (YouTube, Instagram, and other platforms) who want to find brand collaborations, manage campaigns, register for brand events, track earnings, and grow their profile.
• Brands — companies and marketing teams who want to discover creators, run campaigns, manage approvals and contracts, organize events, and track spend through a wallet system.

When you sign up, you'll choose one of these roles. Each portal has its own dashboard, navigation, and tools tailored to that role.

These ideas come up across almost every part of Zylolo:

• Campaigns — A campaign is a brand's marketing initiative. Brands create campaigns, creators apply or get invited, and both sides track deliverables and approvals through to completion.
• Events — Physical or hybrid brand events (launches, meetups, shoots). Brands create and manage event logistics; invited creators register, access an event hub, and submit deliverables tied to the event.
• Wallet — Every account has a wallet. Brands fund campaigns and events through it; creators receive payouts into it. All transactions are tracked for transparency.
• Messaging & Collaboration Hub — Direct chat between brands and creators, plus a collaboration hub for managing ongoing work together.
• Approvals — Content and deliverables go through a review/approval workflow before payments are released, so both sides have a clear record of what was agreed and delivered.
• Settings — Each account has profile, payout/billing, notification, security, and (for creators) connected social channel settings.

• Browse by topic using the sidebar — guides are grouped by Creator Guide, Brand Guide, and Account & Security.
• Search for any feature, button, or term using the search bar at the top of every Help Center page.
• Jump straight to a topic by clicking the help icon next to any feature in the app — it opens the matching guide section in a new tab automatically.

New here? Head to your portal's guide — Creator Guide or Brand Guide — to learn the main workflows, starting with your dashboard.